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The Rizk Online Chat System – Help Is Just A Chat Away

Monday, Dec 11, 2017 15:51

Sometimes you just can’t figure something out on an online casino and it starts to get to you, be it that you can’t log in or that your winnings aren’t coming through or that you just have a simple enough question that’s bugging you. That is why online casinos often have a system in place that allows you to get in contact with some sort of representative that has a grand knowledge of the platform and will help you to work out your problem quickly and comfortably.

None more so than the fantastic online chat system over at Rizk this system is not a chat for casual conversations but is rather populated by Captain Rizk’s crack team of customer service workers who are dedicated to providing you with a good and fast solution to your issue, whatever it might be. This chat has helped hundreds if not thousands of people with any issues that they might have on the Rizk site so they really have seen it all. Be sure to make it your first port of call if you ever run into any sort of problem in your Rizk career.

Finding The Chat


Finding the chat is an extremely easy thing to do, this is no small part thanks to the wonderful and easy to use design of the Rizk website which is well laid out and easy to get your head around. The first thing you have to do to get to the online chat system is to be on the main page of the website.

When you are on the main page you will likely see it straight away, but if you don’t then just look at the menu on the left of the screen. Here it is the lowest option and is marked by a speech bubble icon that’s hard to miss.

Click on this and a small external window will pop up on your screen containing the Rizk chat system. And there you have it, you have successfully made your way to the chat!

The Chat


The chat is incredibly easy to use and navigate. Once you have connected to it the first thing you have to do is enter your email address to the box provided so that they can keep a log of who has contacted them.


Then select what your query is related to by choosing one of the handy and mostly comprehensive list. Then click on ‘Start The Chat’ and it will immediately connect you to the next available customer service operative.

When they introduce themselves you will be asked how you are doing, you can of course keep up the pleasantries before getting into what is giving you an issue by typing your problem into the box provided and hitting enter again.

After this, they will consider your problem and likely answer your question or ask some follow-ups to get to the route of it. Follow what they are saying and you will have your issue resolved in no time at all.

The whole process takes very little time to get through and you will hopefully have your answer in hand when you go back to playing the best games that Rizk have to offer.