Responsible Gambling at LadyLucks

2018-10-30 16:15:10

LadyLucks is Britain’s favourite mobile casino and the sister site to top UK online casino SlotsMillion. With close to over 1.5 million customers, this casino is a big hit with players all across the UK as it offers a huge selection of the latest and greatest mobile slots as well as a highly lucrative welcome bonus package crammed with bonuses and spins. Responsible gaming at their casino is extremely important to LadyLucks. Read on to find out why.

Good players play safe

The UK gambling industry is currently being heavily scrutinised by gambling authorities to ensure casinos are adhering to the latest regulations and most importantly of all to make sure that players are gambling responsibly. LadyLucks knows this too well and that is why they have a vast range of measures in place to support responsible gambling and to protect minors and other vulnerable people at all times on their site. Let’s take a closer look at just a few of them:

Age verification systems
It is a criminal offence to gamble under the age of 18. LadyLucks uses technologically advanced age verification systems to ensure under 18s can’t gain access to the site. They do this by carrying out daily age verification checks and monitor new technologies to ensure their current systems are up to date and reliable.

Spending Limits
LadyLucks offers a Deposit Limit option to enable players to limit the amount of money that they deposit into their account on either a daily, weekly, or monthly basis. Once a deposit limit has a been decreased then it will take effect immediately after the request. If a player decides to increase their deposit limit then a cooling off period of 24 hours is applied.

Session Limit
Players can choose to set at session time limit at LadyLucks which will automatically log you out of the casino after a specified period of time. Increasing or removing this limit will require a cooling off period of 7 days.

Cool Off
LadyLucks allows players to close their account for a period of time from 24 hours up to a specified number of days, as long as it is less than 6 weeks. Once this option has been activated then you will not be able to log into your account or receive any communication from LadyLucks.

Self Exclude
Players can choose to self-exclude at LadyLucks which will prevent you from playing in any online casinos run by Alea Gaming Ltd. As soon as you decide to self-exclude then you will be automatically logged out of the site and will not be able to log back in until your self-exclusion period has passed. You can set a specified period from 6 months all the way up 5 years and as soon as the exclusion period is over then you will need to contact the customer support team to open up your account once more.

Reality Check
This is a pop-up message which displays at specific time periods to help players manage their time better while at the casino. This feature can be configured to appear at the following timeframes: 15 minutes, 30 minutes, 45 minutes, or 60 minutes. When the time frame has elapsed then you will receive a message asking if you would like to ‘Close’ the game or ‘Continue’ playing. If you decide to close the game then you will be logged out of the casino. If you choose to continue playing then another session will run for your specified time frame i.e. another 15/30/45/ or 60 minutes.

Full T&Cs apply.

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