Resolving problems the 888 Casino way
Thursday, Jun 15, 2017 17:00
Widely considered the leading authority for independent gaming-related news throughout the world, Gaming Intelligence honoured 888 Casino in 2015 with the “Casino Operator of the Year” award. It is the first award 888 Casino has received from Gaming Intelligence, who pride themselves on providing timely coverage and analysis of any and all developments that impact industry stakeholders.
There are a number of ways getting in touch with the Customer Support team over at 888 Casino.
Customers can contact a member of the 888 Casino team by sending an email to customer service via a form on the 888 Casino website. Simply Google “888 Casino Email Us” and it should be the first result in Google Search. Please be aware that 888 aims to answer emails within 24 hours, however during busy periods it may take up to 72 hours to receive a response. If you require a more immediate response to your query, it would be best advised to use the Live Chat or Telephone Support number which I will mention below.
Live Chat
888 Casino has a live chat section, also found on their website under the ‘Help & Support’ menu. Enquirers must enter their name and email address before clicking the ‘Start Chat’ button. They will then be forwarded to a member of the live chat team on hand to listen to any queries.
Telephone
Customers can call if they wish to get through to a member of the 888 Casino team. This service is manned from 8am to Midnight 7 days a week.
The 888 Casino team are also present on Twitter, and the support team are active daily. Their handle is @888support.
888 Casino has a Facebook page, complete with the verified blue tick. Posts are frequent and responses to comments are common. There are some giveaways run on the Facebook page from time to time so be sure to check those out.
FAQs
A long list of Frequently Asked Questions is available under the ‘Help’ menu on the 888 Casino website. The majority of queries can be answered by going through these for your relevant question. Account security is of paramount importance to customers and 888 Casino will put your mind at ease.
The FAQ section covers a wide variety of topics including opening an account, registration, withdrawal of account funds and identification required to do so. Responsible gambling is well advertised by 888 Casino, and a link to their Responsible Gambling Policy is available on the website, with an accompanying link on the FAQs. 888 Casino work closely with GambleAware and GamCare to help those who are having worries about their level of gambling.
Anytime we had to get in touch with the 888 Casino support team, our experience was nothing short of pleasant. The 888 Casino team are very friendly and professional and are only glad to assist you in getting your query resolved.
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