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How to get in touch with Spin Palace

Wednesday, Aug 30, 2017 08:45

Spin Palace know the importance of having an open line of communication between themselves and their customers. The benefits of being reachable by the general public are rather numerous. Firstly, it allows for customers to have an avenue with through which they can voice any complaints or suggestions which will, in turn, help the company to improve the service that they provide to their customers. Secondly, the open communication allows for customers with queries to get the answers that they need in a fast and concise manner which is proven to improve the customer experience quite substantially meaning of course that they’re more likely to recommend the site.

There are a couple of ways that you can get in contact with the folks at Spin Palace, you can do so by telephone, email, or through their ‘live chat’ system on the website. Below you will find all the details necessary to make this communication possible.

Telephone


For many, the preferred way of dealing with customer services is by talking to them directly over the phone. It is certainly one of the fastest ways to do so and it can be soothing to talk to an actual person when making a complaint especially when they are highly trained to receive your call as those at Spin Palace are.
If you wish to drop Spin Palace a line you can phone them at any of the following numbers from the respective countries.

From the UK call:
1-800-76-9359
From Ireland phone:
00-4480-0051-6785
If you are in Canada you can call this number:
1-877-710-8016
If you live in Australia you can call the following:
1-800-184-530
If you are from New Zealand give this number a call:
1-800-184-530
From anywhere in the EU you can call:
00-4480-0051-6785

If your country is not here be sure to check the Spin Palace website for the correct number to call and it will likely be there in your language too.

Email


The email addresses are also slightly different from country to country, so if you're looking to get your issue solved over email shoot them one at whichever of the following is applicable (more on their site).

UK:
support@spinpalacecasino.com
Ireland:
support@spinpalacecasino.com
Canada:
support@thepalacegroup.com
Australia:
support@thepalacegroup.com
New Zealand:
support@thepalacegroup.com
EU:
support@thepalacegroup.com

Live Chat


The Spin Palace website also offers a nice little live chat system where you can instantly get in contact with a member of the support team to work through any issues you might have one on one over the internet. Getting to the live chat is simple, from the Spin Palace Homepage you can simply scroll down towards the bottom of the page to the area just under the links to the site’s games and click on the link that says ‘Chat’. You then enter your details so they know who is contacting them and you will be put into contact with one of the Spin Palace support staff at any time of the day or night.