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How to get in Contact with Betfair

Friday, Aug 11, 2017 06:55

Sometimes, when you are using your favourite online gaming or betting site you will run into some sort of problem that you will only be able to solve through contacting the site directly and getting their input on the issue. This is why it is important for these sites to have an accessible and easy-to-use system in place for you to contact them in the case of these sorts of issues. For this reason contacting Betfair is an extremely straight forward process that will take all of a couple of minutes to do.

Here is a quick look at how you can get in touch with Betfair to sort out any issues you might have with your experience on their wonderful and expansive site, just in case.

The Chat


The world of communication has changed in the past few years and we have all been a part of it, the days of writing long form emails or even of having long conversations over the telephone are largely over and have been replaced by the extremely popular form of communication that is instant messaging. Whether it’s through Facebook messenger or WhatsApp the climate of communication has changed drastically.

That is why Betfair have invested a whole lot of time and money into their awesome instant chat system with which they can open a direct channel of communication with their valued customers and answer their queries on an instant and regular basis. The main advantage of this sort of communication is that it allows you, the user, to sully articulate your issue or query to the person at the other end of the chat much in the way that you can in an email although unlike in an email a response is received immediately after you send your message.

Finding this chat function on the Betfair website is easy, the first step is going to the Betfair homepage at betfair.com. When this page loads up you will need to look up to the top of it and locate the link that says “Help”. It will be right next to the Betfair logo so you shouldn’t have any trouble finding it.

When you click on this a new tab will open up in your browser containing the help centre. Here you will have to click on the “Contact Us” section and then click on “Chat” and you will be brought into the Betfair chat function. Here you will be able to chat directly with a member of the Betfair# help team to get to the bottom of your problem or query.

The live chat is also 24/7 so you can get in contact with them at any time day or night.

Telephone


Sometimes you just can’t beat a good telephone call with a customer services representative to solve any issue that you might have. It can be super effective to talk to an actual person to talk through any problems you might be having or experiencing on the site. That is why the phone lines on the Betfair are open every day from 7:30 am to 12:30 am to service you with any answers you may seek.


To call them call any of these numbers between 7:30 am and 12:30 am any day of the week -
0344 871 0000 (UK)
1800 944 000 (IRE)
0044 203 059 8888 (other)

Social Media


Another way to contact the guys and gals over at Betfair is through their social media profiles. These have the advantage of being instant and public so your issue will likely be resolved in a quick and satisfying manner.

Twitter: @BetfairCS
Facebook: Message them at Facebook.com/betfair