Deposit and withdraw safely and securely with 32Red

Withdrawal Times

When a withdrawal is requested it will be pending on your 32Red account for a minimum of 24 hours before being processed. If a withdrawal is requested before 3pm (UK time) it will be processed on the next available banking day.

If a withdrawal is requested after 3pm (UK time) it will be delayed for an extra banking day. Banking hours run alongside UK banks between 9am-3pm (UK time) Monday to Friday.

Preferred Payment Methods

When 32Red users choose their preferred method of withdrawal, 32Red will do their utmost to ensure that method is used. However, it is not always possible and users should be aware of this.

32Red users must click on ‘My Account’ when logged in in order to set their preferred method of withdrawal. Users should then click on ‘Launch Banking, and select the withdrawal option available at the top of the 32Red page. This will guide you to a new page where users can change their preferred payment method. A drop-down menu will provide the list of options available.

Unable To Deposit Using Card

At times, deposits into your 32Red account can fail for a number of reasons. The most common reason for a deposit not going into your 32Red account is down to a connection failure before the process has been successfully completed. Trying again will generally end in a successful transfer.

Incorrect card details when you registered the card is another possibility, which will stop you from being able to deposit. For example, you may have made a mistake when entering the expiry date or CVV. 32Red have an excellent help centre and will always be close by for help if needed.

There may also be the chance that your bank has blocked the deposit attempt for reasons of security. 32Red will turn over every stone in order to find out the problems with depositing, so users should not panic in this event.

Making A Deposit

Once you are logged into your 32Red account, you must click on 'Bank' where you will be directed to the banking screen. From here you will be offered a choice of the deposit methods available, which will vary depending on your geographical location. Then the choice is up to you.

Adding Card Details

Logged in 32Red members should press ‘Deposit’ in the top right. This will lead you to the banking pages, with a range of deposit options including debit and credit card. In order to register your card details, 32Red users must click the ‘Deposit’ button next to Debit Cards or Credit Cards. Following this, users will be able to register their card details in the boxes given. Finally, all that is left to do is to decide how much to deposit. Deposit limits will be displayed if valid, ensuring customers cannot go over their restraints.

Why Didn’t I Receive My Full Withdrawal?

Whilst this is a rare occurrence with 32Red, strange things can happen. Depending on how you have been making deposits, the 32Red payments team may have divided your withdrawal between different payment methods. Otherwise, if you have won some money from the No Deposit Welcome Bonus, winnings from this bonus are limited to £100. Once again, the 32Red support team will be on hand to answer any queries here.


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