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Contacting Coral is as easy as it gets

Sunday, Sep 3, 2017 11:00

It doesn’t happen very often but sometimes when using a site you will run into some sort of problem that is preventing you from doing something you want to. It may be a user error or just as likely it could be an error on their behalf, this stuff can happen because any sort of system is prone to running into problems from time to time especially ones as big as online gaming sites that have thousands of users visiting every day. Not every eventuality can be tested for and some technical errors can slip through the cracks.

That is why it is important for these sites to have a way of getting in contact with some sort of assistance and support staff that will help the user to work through the problem. It is advantageous for both sides of the equation as the customer will have his or her problem sorted sooner and the site will get a boost in public favorability and reputation which will bring more customers and keep existing ones around for longer.

Below I have listed a couple of ways that you can get in contact with the guys and gals over at Coral in case you run into any problems and need a helping hand in any way at all. The staff is engaged and ready to help you as soon as they can in a fast and satisfying way so hopefully, your issues will be resolved in no time.

Help System


Before you make an attempt at contacting the Coral support team you might want to check their help system to see if you can solve the problem without the aid of a representative. This will simply save you time and will help to relieve any sort of strain that the customer services staff are under.

To do this simply click on the yellow banner where it says ‘Contact Us’. A window will pop up above your normal page and there will be the text ‘I would Like Help With’ and underneath that is a drop-down menu with all the services that Coral offer. Click on the one you want help with and another drop-down will appear with more specific subsections.
When you’ve selected what you need help with it will grab the necessary information for that topic. Give this a read through to see if your questions are answered.

If not then click the big red ‘No’ on the question ‘Did these answers help you?’ to be given the contact details for Coral.

Live Chat


Be put in contact with a live Coral staff member and talk through your problem and its solutions in real-time over text communication.
This is a great system as it is instant and you can really go into the details of what’s bothering you. It is also easy for the customer assistant to walk you through the process step by step at a comfortable pace because you don’t have to worry about trying to remember what they said just then as everything is kept on screen in text form.

Telephone


Sometimes you just can’t beat a good telephone call, and at Coral it’s no different. Talk directly and instantly to a dedicated helper and work through your problem on a one-to-one basis.
To get in contact by phone call any one of the following numbers:
From The UK: 0800 44 00 11
From Outside The UK: +44 208 507 5544
From The Republic Of Ireland: 1800 995 877

Email


If you’d prefer to get in touch by email then that is just as viable an option. Email can be great for long form messages and really getting into the minutia of a problem but remember that it is not always as instant so you might be waiting just that little bit longer. Simply shoot them an email to help@coral.co.uk and detail your issue in full there.


Check out our Coral Casino Review now!