Betfair Review – a titan in the online gambling industry

Click here for full T&Cs.

Intro

Betfair is famously known as the world’s largest internet betting exchange but that is not all as they also have a very slick online casino. Betfair launched its online casino back in 2006. It is licensed in Malta and since it opened its virtual doors for business, it has gathered a huge following with players signing up from all across the globe. Recently, Betfair merged with Paddy Power to become known as Paddy Power Betfair and the company has benefited greatly from this as it has risen to become a market leader in the online gambling world.

The Betfair online casino is beautifully designed and features the famous Betfair black and gold colors on the top toolbar of every page with a vibrant ruby red background. It is really easy to navigate and a pleasing aspect of this online casino is that it is fully optimized for mobile devices so pages are crystal clear and are fully responsive. Betfair features an option where it is possible to download the casino and install it on your desktop computer. Not many online casinos offer this as players prefer to play games straight away from their web browser nowadays but it is a nice feature to have if you prefer to play casino games on your PC. Betfair also features a nice selection of mobile apps for players who prefer to game on the go. You can choose from a nice range of apps such as live casino, arcade, poker, bingo, and the free exchange games app.

Games are cleverly displayed in a neat grid-like structure on the Betfair site and it is possible to sort these games by categories such as free spins, bonus rounds, and how many paylines they contain. The games are supplied by software giant Playtech and they feature a nice mix of traditional games, classic casino games, and themed online slots. If you are a fan of DC comics then you will love this casino as it has a great selection of comic-based games featuring Batman, Green Lantern, and Superman. There is also a nice choice of Jackpot slots to play and with some having jackpot totals reaching several hundred thousand then it is easy to see why these games are so popular to play with Betfair casino.

Betfair boasts a very swanky Live Casino department and this is aimed at players who prefer a more traditional casino experience when they visit an online casino. It features classic games such as roulette, blackjack, and casino hold’em. Games are displayed in stunning HD and a nice aspect of the site is that the various live dealers are highlighted on the Live Casino site so if you enjoy interacting with a certain dealer then you'll know when they are available to play with.

Additionally, there is an Arcade section on the Betfair site and this houses a huge selection of great games provided by some of the best software producers around including IGT, NetEnt, and WMS. You will also find exclusive games here that were created specifically for Betfair such as Betfair Roulette, Betfair Blackjack and Fruit Stack, to name just a few.

Welcome Bonus Offers

Betfair really roll out the red carpet when it comes to welcoming new players to their casino. To begin with, when you sign up, you will be privy to 30 Roulette Chips on the house! These chips are released over 3 consecutive days and you will receive 10 for each day. These chips offer a great way of experiencing the wonderful Live Casino department at Betfair and allows players to spin the roulette wheel and hopefully win big in the process!

The welcome bonuses do not end there as players can choose from two different bonus options when they register. The first option is you can claim a 100% bonus up to £$€100 to play all of the Betfair games. The second one is you can get a 200% bonus up to £$€400 on Betfair's huge selection of slots, that is not all as Betfair will also give you 100 Free Spins on top of that! These bonuses are fantastic and a great incentive to deposit some money and start winning some cash straight away. It is worth noting that these welcome bonuses are not available to customers who use Moneybookers, Skrill, or Neteller.

For lovers of Live Casino, Betfair does not forget you either as they offer players a lovely 50% bonus up to £$€200 Live Casino bonus plus 5 free golden chips on top of that. This bonus is only eligible for the Live Roulette game. The casino also features a very fancy VIP club which players can join and receive exclusive bonuses, promotions, and even their own account manager.

Full T&Cs apply (scroll to bottom of linked page)

New customers only. UK&IRL only. Min deposit €20. Bonus wagering 25x, game weighting applies. 100 Free Spins available after first buy-in & further 100 Free Spins available in each of the following 3 days (upon min buy-in of €20 per week). Full T&Cs apply.

Customer Service

Betfair takes pride in providing an exceptional customer service as they want to ensure players are happy at all times when they visit their casino. If you encounter a problem or just have a question in general then the customer support team will be more than happy to help you out. You can contact the team in a variety of ways such as email, live chat, and phone. The response times are excellent with this casino. For instance, you can email the customer support team and they will respond within 2-4 hours. If you prefer phoning them then you will be only waiting 30 seconds, similarly for Live Chat as well.

I found the customer service team incredibly friendly to deal with and they answer issues promptly but with a courteous manner. The Betfair site also features a very comprehensive FAQ section and this should be your first port of call before you contact the team as in most cases the solution may already exist there.

It is pleasing to see that Betfair have a very active social media presence so if you prefer to get in touch with them that way then you can tweet or facebook post them and they will usually get back to you within a few minutes.

Our Verdict on Betfair

Betfair is a top quality casino that is just bursting at the seams with amazing games, excellent promotions, a fantastic customer service, and an unbelievable welcome bonus package. The site features a very intuitive design and the mobile version is great to use. The number of top-quality games is the standout attraction of the site and it is nice to know that the majority of these games have an over and above RTP which will appeal to most slots players. After checking out this casino, it is really easy to see why Betfair is head and shoulders above the competition when it comes to online casinos.